What Differentiates a Good Scrum Master From a Great One?

First, let us understand the meaning of a Scrum master. The Scrum Master is the Scrum Group’s servant-leader. The Scrum Master assists others outside the Scrum Team in determining which contacts with the Scrum Group are beneficial and which are not. The Scrum Master’s responsibilities include assisting everybody in changing these encounters to optimize the revenue generated by the Scrum Team.

Many businesses find it hard to comprehend the Scrum Master’s job. Understanding the function got somewhat simple with the 2017 Scrum Guide version when the Scrum master’s responsibilities towards certified scrum Product Owner, Development Team, and the entire company got more thoroughly articulated. Even though detailed, the Scrum Guide falls short of articulating the complicated realities of this function. It is because the Scrum guide is as non-prescriptive as feasible. It enables businesses to add practices to the structure, allowing Scrum to get used in various scenarios. The disadvantage of this technique is that we must “fill in the blanks” manually, which leads to unavoidable misperceptions and bad Scrum executions.

The role of Scrum Master may be demanding and full of duties. At the same time, it is entertaining and educational. The Scrum Master’s expectations and the manner he thinks and performs may directly influence the success of Scrum teams and, by extension, the entire business. If you are an aspirant or experienced Scrum Master, it is not enough to execute your tasks as outlined in the Scrum Guide; you must also go above and beyond the description. It is about striving to be a great Scrum Master while focusing on the ongoing progress of the Scrum Team. The remark may appear perplexing. Recognizing the distinction between a good Scrum Master and a great Scrum Master, on the other hand, is crucial to the performance of the job and, ultimately, the company.

Differentiating good from great

  • A good Scrum Master eliminates obstructions that the Development Team faces periodically, but a great Scrum Master encourages the Development Team to eliminate impediments on their own, thus enhancing efficiency.
  • A good scrum master enters every scenario to assist the Development Team, whereas; a great scrum master sits aside to allow the Development Team to address their difficulties till the ‘last accountable minute.’
  • A good Scrum Master routinely revises the status panels and burn-down graphs and closely monitors performance, while a great Scrum Master’s responsibilities include training the Development Team to aid them in realizing the value of visual monitoring and invent more exciting ways to handle themselves.
  • A good scrum master assists each teammate in developing remarkable talents and excelling in their jobs, whereas; a great scrum master aids the whole team in driving cross-functional conduct in which they do not rely on outside departments for expertise.
  • A good scrum master hears what is said, but a great scrum master focuses on what does not get mentioned. And capable of detecting the ambiance of a place before a group member says a single word.
  • A good Scrum master gives the certified scrum Product Owner constant updates on the Development Team’s performance and roadblocks, but a great Scrum master links the Development Team and the certified scrum Product Owner such that a direct medium of interaction is available for conversation. Minimize barriers and encourages greater collaboration.
  • A good Scrum Master avoids shareholder disruptions in the Development Team’s work, which helps increase concentration, but a great Scrum Master inculcates bravery in the Development Team to openly speak with clients and shareholders, and to say ‘No’ when necessary.
  • A good Scrum master emphasizes accomplishment for the Scrum Team, but a great Scrum master enables the Scrum Team to explore and supports error as a crucial step towards achievement.

Qualities of a scrum master

A diverse collection of talents is required to become an effective Scrum Master. A primary set of attributes or abilities is required to become an excellent Scrum Master. Some essential qualities of a scrum master include:

  • Innovative
  • Unconventional
  • Convivial
  • Bona fide
  • Flexible
  • Ardent
  • Brave
  • Humble

While picking a professional scrum master course, one must keep in mind that it caters to the needs of the individual pursuing it and will inculcate him with all the qualities of a scrum master. So that when the sample feedback for the scrum master gets covered, it comes out looking positive.


Scrum Mastering is a very diverse and complex career. Acquiring scrum master appraisal points is not an easy task. Progressing from a decent scrum master to a great one requires concentrating on fulfilling our scrum master responsibilities. More significantly, we must first focus on our inner selves to properly work with others. We must feel the consequences of our actions and grow to appreciate how our inner flaws and assets affect our effectiveness as Servant Leaders. There are several sorts of advanced certified scrum master courses available. Choosing the finest scrum master course outline from the numerous available alternatives might be difficult. All of these professional scrum master courses must get carefully monitored to select the ideal one for their needs.