How Useful Is Six Sigma Certification in a Customer Support Role?
Over the years, the customer support field has evolved from merely resolving problems. It has become a promise of client pleasure, optimizing the e...
Read moreOverview
The Certified Manager of Quality/Organizational Excellence (CMQ/OE) is a professional who leads and champions process-improvement projects in a range of service and industrial contexts, from small enterprises to large corporations. These initiatives can have a regional or worldwide focus.
A Certified Manager of Quality/Organizational Excellence (CMQ/OE) supports strategic planning and deployment projects, guides team efforts to establish and maintain relationships with customers and suppliers, and aids in the creation of measurement tools to assess organizational development.
Prerequisite
No prior experience or knowledge required for this course.
Training Outcomes
Target Audience
Training Highlights
Learn from Experts
Learning from industry experts putting quality management and continuous performance improvement into practice will teach you about quality management.
Being a certified professional establishes your expertise in the industry and opens up various opportunities to work with some of the best organizations in the industry.
Based on a USA Job survey, 67% of the recruiters mentioned that they prefer certified candidates and are also willing to pay higher.
Over the years, the customer support field has evolved from merely resolving problems. It has become a promise of client pleasure, optimizing the e...
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